At onepkr, your personal data is handled with the same care and seriousness we apply to your financial security. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how we store and protect it, and what rights you have over your own data at all times.
Six principles that define how onepkr handles the personal information of every player across Karachi, Lahore, Islamabad, Faisalabad, and beyond.
onepkr collects only the data required to operate your account securely and comply with our international licence obligations — including your CNIC details, contact information, payment method data, and gameplay activity. We do not collect data we do not need.
Your data is used for account management, identity verification, payment processing, fraud prevention, AML compliance, and — where you have opted in — personalised offers. onepkr does not sell your personal data to third parties under any circumstances.
All data transmitted to and from the onepkr platform is encrypted using TLS 1.3. Player data at rest is stored in encrypted form on access-controlled servers. onepkr undergoes regular third-party security assessments as a condition of its international gaming licence.
onepkr shares your data only with trusted service providers who are contractually bound to protect it — including payment processors like JazzCash and EasyPaisa, KYC verification partners, and game technology providers. Sharing is limited strictly to what each party needs to perform their service.
onepkr uses essential cookies for platform functionality, session management, and fraud detection. Analytics cookies help us understand how players use the platform so we can improve it. You can manage your cookie preferences through your browser settings at any time.
You have the right to access, correct, export, and request deletion of your personal data held by onepkr. Requests are processed within thirty (30) days. Certain data must be retained for regulatory compliance and cannot be deleted on request, but we will always explain why.
onepkr ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform at onepkr.app. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you register an account, make deposits or withdrawals, place bets, or otherwise access any part of the onepkr platform.
This policy applies to all onepkr users, including registered players from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions across Pakistan. By creating an onepkr account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy in its entirety.
onepkr operates as the Data Controller for all personal data processed in connection with the onepkr platform. As Data Controller, onepkr determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
For all data protection enquiries, correction requests, deletion requests, or formal complaints, you may contact our Data Protection team directly:
onepkr collects the following categories of personal data in the course of operating the platform:
onepkr collects your personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document uploads, customer support communications, responsible gaming requests |
| Automated collection | Cookies, server logs, device fingerprinting, IP address capture during platform sessions |
| Payment processors | Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network |
| KYC / identity partners | Identity verification results, document authenticity scores from our licensed KYC service providers |
| Fraud prevention systems | Risk scoring data, duplicate account flags, geolocation data derived from IP addresses |
onepkr processes your personal data on the following legal bases, depending on the purpose of processing:
The personal data onepkr holds about you is used for the following specific purposes:
onepkr shares your personal data with third parties only where strictly necessary and only under the following circumstances:
onepkr works with a carefully selected group of third-party service providers who process data on our behalf, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay), KYC and identity verification partners, game technology providers, fraud detection services, and cloud infrastructure providers. All service providers are bound by data processing agreements that restrict their use of your data to the specific service they provide to onepkr.
onepkr may disclose your personal data to competent authorities, regulators, law enforcement agencies, or courts where we are legally required to do so under our international gaming licence, anti-money laundering regulations, or pursuant to a valid legal order. onepkr will notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of onepkr's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players by email before any such transfer takes effect and will ensure the acquiring entity is bound by privacy obligations no less protective than those in this policy.
onepkr does not share your personal data with third-party advertisers or marketing networks. Any marketing communications you receive will come directly from onepkr and will relate exclusively to onepkr products and promotions.
As an internationally licensed gaming operator, onepkr may process or store certain data on servers located outside Pakistan. Where personal data is transferred internationally, onepkr ensures that appropriate safeguards are in place, including:
By using the onepkr platform, you acknowledge and consent to the transfer of your data to jurisdictions outside Pakistan where necessary for the operation of the platform, subject to the safeguards described above.
onepkr uses cookies and similar tracking technologies to operate the platform and improve user experience. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Session management, login authentication, CSRF protection, fraud detection | No — required for platform operation |
| Functional | Remembering your language preference, game lobby layout settings, responsible gaming limit display | Yes — via browser settings |
| Analytics | Understanding aggregate player behaviour to improve game offerings, page performance, and navigation | Yes — via browser settings |
| Security | Device fingerprinting for duplicate account detection and suspicious login flagging | No — required for security |
You can manage or delete cookies at any time through your browser settings. Disabling essential or security cookies may prevent certain parts of the onepkr platform from functioning correctly. onepkr does not use third-party advertising cookies.
onepkr retains your personal data for as long as your account remains active and for a defined period after account closure, in accordance with our international licence obligations and applicable AML regulations. The following retention periods apply:
Following the expiry of the applicable retention period, your personal data is securely deleted or anonymised in such a manner that it can no longer be attributed to you as an identifiable individual.
onepkr respects your rights over your personal data. You may exercise the following rights at any time by contacting us at [email protected] with the subject line "Privacy / Data Protection Request":
You have the right to request a copy of all personal data onepkr holds about you. We will provide this in a structured, commonly used, machine-readable format within thirty (30) days of receiving your verified request.
If any personal data onepkr holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. Corrections to identity data require re-submission of supporting KYC documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that data subject to regulatory retention obligations cannot be deleted on request, and we will explain the specific reason in writing.
You have the right to request that onepkr restricts the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a portable format and to have it transmitted directly to another data controller where technically feasible.
You have the right to object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes. Upon receipt of a valid objection to direct marketing, onepkr will cease processing your data for that purpose immediately.
All data rights requests are processed within thirty (30) calendar days. In cases of complexity or high volume, we may extend this period by an additional sixty (60) days, in which case we will notify you in writing of the extension and the reason for it.
The onepkr platform is strictly intended for adults aged 21 and above. onepkr does not knowingly collect, process, or retain personal data belonging to any individual under the age of 21. CNIC-based identity verification is applied to all accounts to enforce this restriction.
In the event that onepkr discovers that personal data has been collected from an individual under the age of 21, we will:
onepkr implements a comprehensive, layered security programme to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures include:
While onepkr takes all reasonable technical and organisational measures to protect your data, no security system is impenetrable. You are encouraged to use a strong, unique password for your onepkr account, enable 2FA, and never share your login credentials with anyone.
The onepkr platform may contain references to third-party payment service providers whose own privacy practices govern the data you submit directly to their platforms. When you initiate a deposit via JazzCash or EasyPaisa, for example, you are interacting directly with their respective platforms and their privacy policies apply to that interaction.
onepkr is not responsible for the privacy practices of any third-party service provider. We recommend reviewing the privacy policy of any third-party service before providing your personal data to them directly.
onepkr reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. Material changes will be communicated to all registered players via email notification to the address on file, and a prominent notice will be displayed on the onepkr platform for a minimum of fourteen (14) days prior to the updated policy taking effect.
The effective date at the top of this policy reflects the date of the most recent revision. Continued use of the onepkr platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. The current version is always accessible at onepkr.app/privacy-policy.
For any questions, concerns, or formal requests relating to this Privacy Policy or the personal data onepkr holds about you, please contact our Data Protection team:
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the onepkr Privacy Policy. For related policies, please see our Terms & Conditions and Responsible Gaming pages.
Your personal data is protected by TLS encryption, strict access controls, and a no-data-selling policy. Thousands of players across Pakistan trust onepkr with their PKR — and their privacy.
21+ only | Play responsibly | Terms & conditions apply